![]() I understand that changes cannot be made to my order after 48 hours of placing my order.I understand if I want to make a change to my order 24 hours after my order has been placed and is in production I will have to pay a $15 order change fee.I confirm that I have ordered the correct color, style, font, and quantity.I confirm that I have typed the correct spelling for my custom name jewelry.It may take 4-8 weeks (only counting business days) OR MORE to receive my order. I understand that DUE TO COVID-19 there may be a delay in my delivery.I have read the return & shipping policy pages.I understand and agree to all of these terms and conditions upon purchasing: Please remember it can take some time for your bank or credit card company to process and post the refund. And for non custom items you will be refunded the amount paid minus the shipping costs on your original payment method. ![]() Items sent back to us without first requesting a return will not be accepted.Ĥ. Upon receiving your Returned item(s), you will be contacted via E-mail for final confirmation.įor custom items you will be refunded 50% of the amount paid for the item minus the shipping costs on your original payment method. E-mail the above information to your Returnģ. If your return is accepted, we will send you a return shipping label, as well as instructions on how and where to send your package. ![]() Information required for Return: * Contact Name * E-mail Address * Order # * Order Date * Item returning * Quantity * Reason for Return/ExchangeĢ. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused.ġ. ***Please note returns on custom items are eligible for a refund of 50% of the order value. We have a 30-day return policy, which means you have 30 days after receiving your item to request a return. Q: How do I know what length or size to get for my jewelry? A: Click HERE for our jewelry guide to ensure you get the correct sizing.
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